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After interviewing several companies, I decided on Velvet Green as they seemed to really care about lawn service and needs/concerns of the customer. Having had my first visit from Patty, I believe I chose correctly -- she was extremely informative and much more detailed than other companies I've used in the past. Her recommendations and guidance were knowledgeable and professional and certainly not "cookie-cutter". And although very professional, she was extremely pleasant to talk to - no rushing - just wanted to be sure that I understood the process and both she and the Velvet Green Team were available for any future questions and concerns. So far - so great!
Jaime was prompt and polite. He explained what they were going to do. One truck did the aeration a pond seeding, and a second truck was coming with the organic top dressing. They even used a leaf blower to clear those off my grass. Very satisfied with the job.
Jaime and his partner did a great job overseeing the lawn, and had me walk around with him beforehand to make sure he was aware of any special concerns. They were courteous, efficient and neat.
